When Will I Receive My Auris Hearing System™?
When Will I Receive My Auris Hearing System™?
Once your order is placed, the Auris Hearing System™ ships within 24–48 hours. Most customers receive their package within 5–7 business days. Your shipment includes: 1x Auris Hearing System™
1x Type-C Fast Charging Cable
1x Bluetooth TV Adapter (while supplies last)
120-Day Money-Back Guarantee
What Are the Key Features of the Auris Hearing System™?
What Are the Key Features of the Auris Hearing System™?
The Auris Hearing System™ is the first open-ear hearing system built specifically for people with hearing challenges. It’s ultra-lightweight (1.01 ounces), sweatproof, and built for all-day comfort with a secure fit that won’t budge. Enjoy 10+ hours of battery life, seamless Bluetooth connectivity, and easy on-the-go controls—plus a built-in microphone for hands-free calls, so you can talk without stopping your workout. Comes with a Type-C charging cable for fast charging, ensuring you’re always powered up and ready to go.
Can I wear them with sunglasses, hats, or helmets?
Can I wear them with sunglasses, hats, or helmets?
Absolutely! The Auris Hearing System™ is designed to fit comfortably alongside sunglasses, hats, and even bike helmets. The lightweight, one-size-fits-all, wraparound frame stays secure without pressing against your temples, making it perfect for runners, cyclists, and outdoor adventurers.
Do they work well in noisy environments?
Do they work well in noisy environments?
The Auris Hearing System™ performs best in moderate noise conditions, like streets or running trails. However, in very loud environments, some users wear earplugs while using the Auris Hearing System™—this actually enhances the bone conduction effect and improves sound clarity.
Can I Adjust the Size?
Can I Adjust the Size?
The Auris Hearing System™ features a flexible, wraparound design that provides a secure and comfortable fit for most head sizes. While it doesn’t have manual size adjustments, the lightweight frame is designed to adapt naturally to your head shape.
Some people may have a little free space behind their head, while others may find that the band rests against the back of their neck—both fits are completely normal and won’t affect performance or comfort.
Can the Auris Hearing System™ be used with hearing aids or cochlear implants?
Can the Auris Hearing System™ be used with hearing aids or cochlear implants?
Yes. The Auris Hearing System™ works seamlessly with BTE, ITE, ITC, RIC, CIC, and cochlear implants. It doesn’t interfere with your device’s signal, programming, or fit. You can use the Auris Hearing System™ alone or together with your existing hearing aids for dual support.
Will it connect to my older TV?
Will it connect to my older TV?
Yes—even TVs made before 2008 that don’t have Bluetooth. For a limited time, the company includes a premium Bluetooth adapter free with your order so you can pair the Auris Hearing System™ to any TV instantly.
Can people around me hear my music?
Can people around me hear my music?
The Auris Hearing System™ is designed to keep your music private. While all hearing devices have some level of sound leakage at very high volumes, the Auris Hearing System™ minimizes this by transmitting sound through your bones instead of the air. At normal listening levels, people around you won’t hear a thing.
How Do I Return My Auris Hearing System™?
How Do I Return My Auris Hearing System™?
We make returns simple. We understand the Auris Hearing System™ may not be for everyone. Simply email support@aurislabs.co for a 100% refund within our 120 day refund policy.
How Can I Track My Order?
How Can I Track My Order?
Check Your Email: Look for an order confirmation email that you should have received after placing your order. This email often includes a link or reference number that you can use to track your order. We will also send a tracking number to your email along with a delivery confirmation email.