When Will I Receive My Auris System™?
When Will I Receive My Auris System™?
Once your order is placed, the Auris System™ ships within 24–48 hours. Most customers receive their package within 5–7 business days. Your shipment includes: 1x Auris Hearing System™
1x Type-C Fast Charging Cable
120-Day Money-Back Guarantee
What Are the Key Features of the Auris System™?
What Are the Key Features of the Auris System™?
The Auris System™ is the first open-ear bone-conduction system designed to help calm tinnitus by delivering vibration-based sound therapy directly to the inner ear. Lightweight (just 1.01 ounces) and sweatproof, it’s built for full-night comfort and secure wear. With 10+ hours of battery life, Bluetooth streaming, and easy tap controls, relief is always within reach—day or night. Includes a Type-C fast-charge cable so you’re never left without support when you need it most.
Can I wear them with sunglasses, hats, or helmets?
Can I wear them with sunglasses, hats, or helmets?
Absolutely! The Auris System™ is designed to fit comfortably alongside sunglasses, hats, and even bike helmets. The lightweight, one-size-fits-all, wraparound frame stays secure without pressing against your temples, making it perfect for runners, cyclists, and outdoor adventurers.
What makes this different from other types of sound therapy?
What makes this different from other types of sound therapy?
Traditional sound therapy tries to cover up tinnitus by pushing sound through your ear canal — but when the noise stops, the ringing usually comes roaring back. Vibration therapy is different because it works through bone, not through the air. It activates the brain’s sound-processing circuits and helping rebuild the missing signal. It’s about retraining the brain, not drowning out the world.
Can I Adjust the Size?
Can I Adjust the Size?
The Auris System™ features a flexible, wraparound design that provides a secure and comfortable fit for most head sizes. While it doesn’t have manual size adjustments, the lightweight frame is designed to adapt naturally to your head shape.
Some people may have a little free space behind their head, while others may find that the band rests against the back of their neck—both fits are completely normal and won’t affect performance or comfort.
Can the Auris System™ be used with hearing aids or cochlear implants?
Can the Auris System™ be used with hearing aids or cochlear implants?
Yes. The Auris System™ works seamlessly with BTE, ITE, ITC, RIC, CIC, and cochlear implants. It doesn’t interfere with your device’s signal, programming, or fit. You can use the Auris System™ alone or together with your existing hearing aids for dual support.
How do I choose the right vibration therapy sounds for my tinnitus??
How do I choose the right vibration therapy sounds for my tinnitus??
You don’t have to guess. We include a professionally curated vibration therapy Library built specifically for tinnitus retraining. It will be delivered right to your email after checkout. Tested with real tinnitus sufferers and optimized for bone conduction.
You’ll be able to choose from multiple sound categories to find what works best for you — white noise, nature sounds, calming house music, rain & Nature tracks, and high-pitch masking tones that match real tinnitus frequency profiles. And if you already have a favorite therapy sounds, you can play your own audio through Auris too.
Can people around me hear my therapy sounds?
Can people around me hear my therapy sounds?
The Auris System™ is designed to keep sound private. While all hearing devices have some level of sound leakage at very high volumes, the Auris System™ minimizes this by transmitting sound through your bones instead of the air. At normal listening levels, people around you won’t hear a thing.
How Do I Return My Auris System™?
How Do I Return My Auris System™?
We make returns simple. We understand the Auris System™ may not be for everyone. Simply email support@aurislabs.co for a 100% refund within our 120 day refund policy.
How Can I Track My Order?
How Can I Track My Order?
Check Your Email: Look for an order confirmation email that you should have received after placing your order. This email often includes a link or reference number that you can use to track your order. We will also send a tracking number to your email along with a delivery confirmation email.